5 Practical Ways HR can Reduce Burnout at Work in 2026

Burnout is no longer a “performance issue” to push back on individuals. For HR leaders, it is a strategic risk that impacts engagement, retention, employer brand, and even health costs. Industry research from organizations like Harvard Business Review, Empathy Employer and Gallup surveys continues to show the same pattern: lack of flexibility, unclear or unfair promotion practices, and weak […]

Beyond Feelings: The Business Intelligence of Organizational Empathy

Misconceptions About Organizational Empathy Recent comments by influential business leaders, including Elon Musk, have characterized empathy as potentially harmful to organizational performance and decision-making. These perspectives reflect common misconceptions about what organizational empathy actually entails in a professional context. Far from being a surrender to emotional impulses or a path to decision paralysis, true organizational empathy represents a sophisticated form of […]

Recognizing Employee Experience: What, Why, How

HR leaders understand the need to incorporate new ways to shape supportive workplace culture, engaged employees, and business results. One of the most important factors that can determine an organization’s success or failure is the employee experience. In this post we’ll discuss what employee experience means, how it influences business results and how HR leaders […]

Empathy in Action: 5 Ways to Practice Empathy in the Workplace

Editor’s Note: This article was originally published in 2025. It has been significantly updated for 2026 to reflect the Empathy Employer Framework i.e. moving beyond empathy as a personal trait and towards empathy as a certifiable organizational competency. Empathy is Not a Soft Skill – It’s Your Missing Operating System Most organizations mistake empathy for […]